Ensuring Your Emails Land in the Right Inbox: A Comprehensive Guide to Whitelist Emails

Unlock Inbox Access: The Crucial Guide to White List an Email for Mastering Email Deliverability

In the dynamic world of email marketing, ensuring your messages reach their intended destination is paramount. We’re all too familiar with the pitfalls – spam folders, overzealous content filters, and the dreaded Promotions tab. It’s a jungle out there, and even the most crafted email can lose its way.

To combat this, we’ve crafted a practical, easy-to-follow guide. This isn’t just about avoiding the spam folder; it’s about forging a clear path to your clients and prospects, ensuring your valuable content is seen and engaged with.

This guide covers how to whitelist (aka “safelist”) emails across all major platforms. Missed your email provider? Reach out, and we’ll bridge that gap!

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*Note: This is far from the only tool in our email deliverability toolkit. There are a number of other ways to help your emails land in primary inboxes. Just ask! 🤠

white list an email, gmail whitelist
gmail whitelist

Gmail Whitelist

There are two ways to white list an email address in Gmail:

By adding the sender to your Contacts:

  • Select the email to open it
  • Rest your cursor over the From address
  • Select Add to Contacts
If the email ends up in your Spam folder:
  • Select the email to open it
  • Choose: Report not spam
Yahoo

Yahoo Whitelist

There are two ways to white list an email address in Yahoo:

By adding the sender to your Contacts:

  • Select the email to open it
  • Rest your cursor over the From address
  • Select Add to Contacts then Save
If the email ends up in your Spam folder:
  • Select the email to open it
  • Then click Not Spam
Outlook

Outlook Whitelist

There are two ways to white list an email address in Outlook:

By adding the sender to your Safe Senders List:

  • Select the email to open it
  • On the Message tab, select Junk > Never Block Sender
If the email ends up in your Junk Email folder:
  • Select the email to open it
  • On the Message tab, select Report Message > Not Junk
  • If a ‘Report as not junk?’ popup appears, select Report
  • Back on the Message tab, select Junk > Never Block Sender
app-store-mail-icon

Apple iPhone Whitelist

There are two ways to white list an email address in Apple iPhone:

By adding the sender to your Contacts:

  • Select the email to open it
  • Press the From address
  • Select the arrow next to the From
  • Choose Create New Contact
  • Press Done

If the email ends up in your Junk folder:

  • Select the email to open it
  • Press the arrow at the bottom
  • Select Mark as Not Junk
whitelist email address office 365

Whitelist Email Address Office 365

There are two ways to whitelist email address Office 365:

By adding the sender to your Contacts:

  • Select the email to open it
  • Rest your cursor over the From address
  • Select More Options (three dots)
  • Click Add to Contacts then Create

If the email ends up in your Junk folder:

  • Select the email to open it
  • Press Not Junk > Not Junk
  • Press the Report button to Report as Not Junk
samsung-email-android

Samsung Mail Whitelist

There are two ways to white list an email address in Samsung Mail:

By adding the sender to your Contacts:

  • Select the email to open it
  • Press the From address
  • Select Add to contacts
  • Click Create Contact then Save
If the email ends up in your Spam folder:
  • Select the email to open it
  • Press More options (three dots)
  • Select Remove from Spam
Mail-App-JPG-Icon

Apple Mail Client Whitelist

There are two ways to white list an email address in Apple Mail Client (Mac OS):

By adding the sender to your Contacts:

  • Select the email
  • Rest your cursor over the From address
  • Select the down arrow and choose Add to Contacts
If the email ends up in your Junk folder:
  • Select the email
  • Click Move to Inbox
Thunderbird

Thunderbird Whitelist

There are two ways to white list an email address in Thunderbird:

By adding the sender to your Address Book:

  • Select the email to open it
  • Click the From address
  • Select Add to Address Book

If the email ends up in your Spam folder:

  • Select the email to open it
  • Press Junk
  • Then select the Not Junk button
samsung-email-android

AOL Webmail Whitelist

There are two ways to white list an email address in AOL Webmail:

By adding the sender to your Contacts:

  • Select the email to open it
  • Click on the From address
  • Select Add Contact.
  • Enter a value in the First Name and Last Name fields
  • Click the ADD CONTACT button to save.
If the email ends up in your Spam folder:
  • Select the email to open it
  • Click the OK (“Not Spam”) button.